Q: Can I still order online? A: Yes, you can still place orders with us and they will ship it within 24 hs.
Q: Is there anyone one that I can call to answer questions that I have? A: Yes, our staff is ready and able to answer any of your questions during business hours. Click here to contact us.
Q: When will my order be delivered? A: Before placing your order, we will ask you to choose a shipping method. Each option shows transit time and enable you to know when you can expect to receive your order. When you place the order, we will send you confirmation and upon shipping another email will be sent to you with the tracking information. You will always know where your order is and when it will arrive.
Q: Can I still return items? A: Yes, this has not changed.
Q: May I pick up my order at your Store in Miami, FL, USA? A: No, we have suspended in-store order pick up for the time being. All orders placed for delivery in Florida are delivered directly to you the next business day.
Q: Have your delivery methods changed? A: No, everything remains the same.
Please check your email now for instructions how to send products back to us. Upon arrival, we will quickly conduct an inspection and report results back to you.
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Free US Calls: 1-888-433-4735
International: 305-545-5588
