COVID-19 March 27 Update: We’re still open and shipping worldwide. We’ve taken all precautions to keep staff safe.
Click here for more info.
Diesel Pro Power, is part of the group of businesses classified under the Essential Businesses Category. We continue to receive and ship order within 24hrs to support the business and individuals that require our parts. We have however suspended all in-store pick-ups in order as a precautionary measure to further protect our staff from the potential of being exposed to the virus. All orders received are being shipped as usual.
Note: All shipping carrier have informed us that they are temporarily suspending on-time delivery guarantee. What this means is that your order will still be delivered but in some cases may not arrive at the specified time during the day.
COVID-19 Frequent Questions:
Q: Can I still order online?
A: Yes, you can still place orders with us and they will ship it within 24 hs.
Q: Is there anyone one that I can call to answer questions that I have?
A: Yes, our staff is ready and able to answer any of your questions during business hours. Click here to contact us.
Q: When will my order be delivered?
A: Before placing your order, we will ask you to choose a shipping method. Each option shows transit time and enable you to know when you can expect to receive your order. When you place the order, we will send you confirmation and upon shipping another email will be sent to you with the tracking information. You will always know where your order is and when it will arrive.
Q: Can I still return items?
A: Yes, this has not changed..
Q: May I pick up my order at your Store in Miami, FL, USA?
A: No, we have suspended in-store order pick up for the time being. All orders placed for delivery in Florida are delivered directly to you the next business day.
Q: Have your delivery methods changed?
A: No, everything remains the same.
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Our site is specifically designed for the non-experts. We make you feel like and expert as you experience the power of our site. It is fast, intuitive, accurate and secure.
Our site is specifically designed for the non-experts. We make you feel like and expert as you experience the power of our site. It is fast, intuitive, accurate and secure. There is nothing like it in the industry and it is one of the main reasons why customers come back again and again. There is no need for part numbers or serial numbers for 99% of the parts.
We help you navigate to the right part with complete accuracy and see the actual picture of the part you need. As you move from beginning to end your confidence increases as we make errors a thing of the past. Our site not only educates but also makes it easier for our customers to better communicate with their mechanic and for the mechanics to better communicate with their customers.
As you select parts, our site makes recommendations you never complete you order without the small gasket that you or your mechanic may have overlooked. In addition, you benefit from the feedback of the more than 14,000 customers on where to improve the site. This is truly what makes Diesel Pro unique.
We review every order and make continual improvement part of the value we deliver to each of our customers. This never stops. Past customers benefit you and you benefit future customers. Better than reading it here, start experiencing Diesel Pro now!